What is a concierge job?

Job Summary: The Concierge will assist guests, patrons, tenants, or employees with personal services such as making dinner and tour reservations, offering suggestions for events, and arranging transportation.

What does it mean to concierge something?

(Getty Images) Helpful hotel staff known as concierges have long been a mainstay of the hotel experience. Typical duties include helping guests with restaurant reservations, recommending activities in the area and arranging transportation to the airport. But these days, concierges are going far beyond that standard.

What’s another word for concierge?

What is another word for concierge?

attendant caretaker
doorman gatekeeper
janitor warden
porter steward
keeper watchman

What is the example of concierge?

The definition of a concierge is a person on staff at a hotel or apartment complex who assists guests with luggage, transportation and reservations. An example of a concierge is the person at a hotel who you would call to make a dinner reservation at a restaurant.

How does a concierge make money?

Concierges can bill their clients in a variety of ways. For instance, some charge membership fees based on how many requests are usually made per month. Others bill on monthly retainers, while others charge per service or per hour. It’s your game, and you can tailor it to meet your needs.

What is a concierge salary?

How Much Do Concierge Jobs Pay per Hour?

Annual Salary Hourly Wage
Top Earners $39,500 $19
75th Percentile $33,500 $16
Average $30,211 $15
25th Percentile $24,500 $12

Do you pay a concierge?

A concierge typically receives between $5 and $10 depending on the service provided, including making a dinner reservation or obtaining tickets to a theater. … When a concierge makes multiple arrangements, guests should tip an amount commensurate with the servicesay between $20 and $50at the end of their stay.

What is concierge customer service?

Concierge customer service isn’t just for hotels; it’s a white-glove level of service designed to elicit next-level customer loyalty. … First and foremost, hotel guests view the concierge as a trusted advisor who makes recommendations for restaurants, tourist destinations and a variety of services to enhance their stay.

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Is a concierge a person?

(especially in France) a person who has charge of the entrance of a building and is often the owner’s representative; doorkeeper. a member of a hotel staff in charge of special services for guests, as arranging for theater tickets or tours.

What is the opposite of concierge?

What is the opposite of concierge?

guest patron
visitor client
customer

Is concierge front desk?

Although it’s called the front desk, it’s really more of a raised counter than a desk, and it’s longer than a desk, so that it may accommodate several clerks who are helping several guests at the same time. The concierge is not located at the front desk, and may or may not even be near the front desk.

What does concierge of crime mean?

His nickname is Red, and he also goes by the aliases Roger Raymond, William Burchfield and Robert Bortner. He became known as The Concierge of Crime due to his skill at brokering shadowy deals between the various black market factions during the last 20 years.

What is a lifestyle concierge?

Lifestyle Concierge is a very personal service designed to help you balance your schedule in your personal, family and professional life; meaning a service that supports you in all areas required to manage your lifestyle, which will give you the time back to spend on the things you enjoy.

What is a concierge in a hospital?

A patient concierge service (sometimes referred to as healthcare concierge services) is a hospital-sponsored errand running and convenience service for patients and their families. The service streamlines the hospital experience for patients by managing their non-clinical needs.

Is being a concierge a good job?

Hotel concierge is a good job for somebody who truly enjoys working with people. (CareerBuilder.com) — For a hotel concierge, engagement ring shopping, clearing a helicopter to land on a small island and doling out recommendations for an area’s best restaurants are all in a day’s work.

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How much does concierge cost?

Costs for concierge medical service range widely, and services vary according to cost. Patients often pay a monthly retainer fee, and the annual costs can range from $1,500 for more basic care to $20,000 a year for more specialized services.

How do I become a concierge?

While a degree is not required, most concierge positions require applicants to have exceptional customer service skills to fulfill the needs of guests thoroughly. These skills can be refined by attending a certification program at a local college, trade school or an industry-recognized certification organization.

How much does a luxury concierge make?

Luxury Concierge Salary

Annual Salary Weekly Pay
Top Earners $70,500 $1,355
75th Percentile $44,000 $846
Average $42,534 $817
25th Percentile $31,000 $596

What are concierge benefits?

Concierge benefits are timesaving services that employers offer in an effort to help employees balance their personal and work lives.

What skills do you need to be a concierge?

Professional attire and demeanor will make guests trust the concierge and his or her suggestions.

  • Conflict Resolution.
  • Dependability.
  • Flexibility.
  • Patience.
  • Professionally Promote Resort Activities to Guests.
  • Punctuality.
  • Telephone Etiquette.

Should you tip your concierge?

For front of house staff, like porters and concierges, it is customary to tip, and I’d say if you worked with the concierge before your arrival and they did a lot to help you, it’s a nice touch to come over and introduce yourself and offer a tip, but you don’t need to tip the concierge during your stay.

Are you supposed to tip at hotels?

A hotel may automatically add gratuity to room service (but it’s best to double-check). Otherwise, 18% to 20% should suffice. Tipping housekeeping may not be the norm, but it is nice to leave a small gratuity, especially if you leave a big mess or call for extra towels. Anywhere from $3 to $7 daily works, Osten says.

Is concierge service free?

Concierge services are free and tipping isn’t mandatory, but it’s certainly appreciated. While you can wait to tip your concierge until the end of your stay, it can be better to grease the wheels right from the get-go.

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What is concierge delivery?

Concierge auto delivery is a service that many car customers are completely unaware of. It means that when you buy or take a lease on a new car, instead of having to pick up the vehicle from the dealership yourself, someone from the dealership will drive it to your doorstep.

How do I start a concierge business?

Start a personal concierge business by following these 10 steps:

  1. STEP 1: Plan your business. …
  2. STEP 2: Form a legal entity. …
  3. STEP 3: Register for taxes. …
  4. STEP 4: Open a business bank account & credit card. …
  5. STEP 5: Set up business accounting. …
  6. STEP 6: Obtain necessary permits and licenses. …
  7. STEP 7: Get business insurance.

What is the difference between concierge and receptionist?

As nouns the difference between concierge and receptionist is that concierge is one who attends to the wishes of hotel guests while receptionist is an employee who receives visitors and/or calls, typically in an office setting.

Is concierge masculine or feminine in French?

concierges {feminine plural}

How do you use concierge in a sentence?

Concierge in a Sentence

  1. The concierge stood beside the elevator and helped the apartment tenants with any of their needs.
  2. Because the concierge was in charge of helping hotel guests, she ordered room service and arranged for spa services.